Upcoming Changes at Vive: FAQs

When will Vive Choice Launch?

Vive will officially launch Vive Choice on May 9th.

What happens with my remaining pack credits?

You will still be able to use all remaining credits in your pack, and the new app will allow pack credits to be booked on the new platform.

Do I get to finish out my current month of my membership? 

Yes, all monthly memberships that have just renewed, or will renew in April, will be able to finish out their current month. Starting May 1, monthly memberships will no longer renew at the current price point and you can either elect to upgrade to the new pricing plan, or cancel your monthly membership and transition to the new a la carte booking platform launching May 9th.

Have additional questions? Please contact us.